Unified Communications (UC) refers to the integration of various communication tools and platforms into a single, seamless system that allows businesses to improve collaboration, efficiency, and responsiveness. It includes voice, video, messaging, conferencing, and more — all managed through a unified platform.
VoIP Telephony & IP PBX – Voice over IP calling with enterprise features.
Video Conferencing – High-quality meetings & webinars (Zoom, MS Teams, Webex).
Instant Messaging & Presence – Real-time team collaboration.
Mobile Integration – Softphones & mobile apps for on-the-go communication.
Contact Center Solutions – Omnichannel support (voice, chat, email).Mobile Integration – Softphones & mobile apps for on-the-go communication.
Integration with CRM/ERP – Seamless workflow and communication.
Unified Messaging – Voicemail-to-email, fax, and SMS integration.
Collaboration Tools – Screen sharing, file sharing, and whiteboarding.
